Legal Information

Privacy Policy

Nexora Maritime Logistics respects your privacy and is committed to protecting information you provide when using our website or requesting our services.

Information We May Collect

Depending on how you use our website, information may include your name, contact details, company information, shipment information, and other details you voluntarily provide through forms or communications.

How Information May Be Used

• To respond to inquiries and requests.
• To prepare shipping or logistics quotations.
• To communicate with customers about requested services.
• To provide and improve our services.
• To maintain website security and functionality.

Information Protection

Reasonable administrative and technical measures may be used to help protect information from unauthorized access, misuse, alteration, or disclosure.

Third-Party Services

Our website may use third-party services such as website hosting, analytics, communication tools, payment providers, or other service providers. Their handling of information may be governed by their own privacy policies.

Your Choices

You may contact us with questions regarding information you have provided or to request further information about how it is handled.

Terms & Conditions

By accessing or using the Nexora Maritime Logistics website, you agree to use the website lawfully and responsibly.

Use of the Website

Website content is provided for general information about Nexora Maritime Logistics and its services. You should provide accurate information when submitting inquiries, quotation requests, or shipment details.

Service Information

Information displayed on this website may be subject to change. Specific shipping arrangements, prices, schedules, delivery conditions, and service availability should be confirmed with Nexora Maritime Logistics before a shipment is arranged.

Quotations

A quotation or estimate may depend on factors including cargo type, weight, dimensions, origin, destination, transportation method, customs requirements, and other applicable charges.

Prohibited Use

• Do not use the website for unlawful activities.
• Do not attempt to gain unauthorized access to the website.
• Do not submit fraudulent or misleading information.
• Do not interfere with the security or operation of the website.

Intellectual Property

Unless otherwise stated, website text, branding, graphics, logos, and other original content may belong to Nexora Maritime Logistics or its respective licensors and should not be copied or reproduced without appropriate permission.

Shipping & Delivery Policy

Shipping and delivery arrangements depend on the type of cargo, transportation method, origin, destination, customs requirements, and other operational factors.

Cargo Information

Customers should provide accurate information about cargo, including its description, quantity, weight, dimensions, value, and any special handling requirements.

Packaging

Cargo should be properly packaged and secured for transportation. The packaging should be suitable for the nature of the goods, transportation method, and expected handling conditions.

Documentation

Depending on the shipment, documents may include commercial invoices, packing lists, bills of lading, certificates, permits, customs documentation, or other required paperwork.

Customs Clearance

International shipments may be subject to customs procedures, duties, taxes, inspections, and regulatory requirements. Customers may be required to provide accurate documentation and information to support clearance.

Delivery Times

Delivery times are estimates and may be affected by weather, customs procedures, port congestion, transportation schedules, documentation issues, regulatory requirements, or other circumstances outside the direct control of the logistics provider.

Restricted or Prohibited Goods

Certain goods may be restricted or prohibited depending on the origin, destination, transportation method, and applicable laws and regulations. Customers should disclose the nature of their cargo before shipment.

Cookie Policy

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve the user experience.

What Are Cookies?

Cookies are small data files that may be stored on your device when you visit a website.

How Cookies May Be Used

• To support essential website functions.
• To remember certain website preferences.
• To understand how visitors use the website.
• To help improve website performance and functionality.

Managing Cookies

Depending on your browser and device settings, you may be able to manage, block, or delete cookies. Disabling certain cookies may affect some website functionality.